Delivery Information

**Delivery Information**

**Shipping Address:**
No. 288, Huaihai Middle Road, Xuhui District, Shanghai, China

**Contact Information:**
Email: octopus@loaeyes.com
Phone: +86 15869528365

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of order value or destination. This fee covers standard processing and delivery handling.

**Delivery Coverage:**
We offer worldwide shipping. Delivery times may vary depending on your location, customs processing, and shipping method selected at checkout.

**Processing Time:**
Orders are typically processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

**Estimated Delivery Timeframes:**
- Domestic (within China): 3–7 business days
- International: 7–21 business days (may be subject to customs delays)

**Tracking:**
All orders include tracking. You can monitor your shipment status via the link provided in your shipping confirmation email.

**Customs & Duties:**
International customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country. These charges are not included in the shipping fee.

**Lost or Damaged Packages:**
If your package is lost or arrives damaged, please contact us immediately at octopus@loaeyes.com. We will assist you in filing a claim and arranging a resolution.

**Order Changes:**
Once an order has been placed, changes to the shipping address may not be possible. Please double-check your information before completing your purchase.

For any further questions regarding delivery, feel free to reach out to our support team via email or phone.