Terms & Conditions
**Terms & Conditions**
**Last Updated: [Insert Date]**
**1. Introduction**
Welcome to Loaeyes. By accessing or using our products, services, or website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our services. These Terms apply to all visitors, users, and customers.
**2. Company Information**
Loaeyes is operated by:
- **Registered Address:** No. 288, Huaihai Middle Road, Xuhui District, Shanghai, China
- **Email:** octopus@loaeyes.com
- **Phone:** +86 15869528365
**3. Services and Products**
We provide eyewear products, optical services, and related accessories. All product descriptions, images, and specifications are provided for informational purposes only. We reserve the right to modify, discontinue, or update any product or service without prior notice.
**4. Orders and Payment**
- By placing an order, you confirm that all information provided is accurate and complete.
- Prices are listed in the applicable currency and are subject to change without notice.
- Payment must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on our platform.
- We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraud.
**5. Shipping and Delivery**
- We ship to addresses within and outside of China, subject to shipping policies.
- Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, carriers, or unforeseen circumstances.
- Risk of loss and title for products pass to you upon delivery to the carrier.
**6. Returns and Refunds**
- You may return most unused and unopened products within 30 days of receipt for a refund or exchange, subject to our Return Policy.
- Customized or prescription products are non-returnable unless defective.
- Refunds will be processed to the original payment method within a reasonable time after we receive the returned item.
**7. Intellectual Property**
All content, trademarks, logos, designs, and intellectual property on our website and materials are owned by Loaeyes or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
**8. Limitation of Liability**
To the fullest extent permitted by law, Loaeyes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability is limited to the amount you paid for the product or service giving rise to the claim.
**9. Privacy**
Your use of our services is also governed by our Privacy Policy. We collect, use, and protect your personal information as described therein.
**10. Governing Law and Dispute Resolution**
These Terms are governed by the laws of the People's Republic of China. Any disputes arising out of or relating to these Terms shall be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the competent court in Xuhui District, Shanghai, China.
**11. Changes to Terms**
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the new Terms.
**12. Contact Us**
For any questions, concerns, or requests regarding these Terms, please contact us at:
- **Email:** octopus@loaeyes.com
- **Phone:** +86 15869528365
- **Address:** No. 288, Huaihai Middle Road, Xuhui District, Shanghai, China
**13. Severability**
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
**14. Entire Agreement**
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Loaeyes regarding your use of our services.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
